Target rating is based upon following reviews
Good until something goes wrong
By: Fred
2.0/5.0
2022-07-12 06:07:41
Only buy from local Target store if you have to. Do not order online anything on target.com otherwise you may get into trouble. Their after sales service is horrible, i ordered a cabinet and when i got it, it was damaged. I am sure it was shipped that way because the internal damage cannot occur during shipment or offloading. I have contacted Target support several times but they offer no solution. They are only good enough for onsite purchases, online order is a risky for sure.
Good but Need to Improve
By: Steve
3.0/5.0
2022-04-05 13:04:40
I like Target and after COVID I try to use their pickup service which is mostly good however recently I went there to pick up an order I placed and it was heavily raining. After reaching there, I found that the pickup service is suspended due to the rain. I had to go inside along with my kids and family to get my items. This is not acceptable from such a big store; they should accommodate their customers. Also, I have noticed that sometimes all the ordered items are not present at pickup which is a pain. I think Target needs to train their staff a bit to avoid such issues otherwise they may end up losing their long-term customers. Your customers choses pickup just to get items quicker than home delivery so you should probably consider improving your pickup service.