HostMonster.com rating is based upon following reviews
Recommended
By: Paul Winchester
5.0/5.0
2023-11-15 19:11:38
Good hosting and good support!
Too much CPU Throttling
By: Adam S.
2.0/5.0
2023-05-31 16:05:28
I am not happy with Hostmonster, They are throttling my websites to such a point that they are not even properly functional. Only static pages load in time and the PHP bases pages are too slow. Those pages that use PHP and MySQL both are practically useless during peak traffic hours. I am now stuck with Hostmonster because i have bought a 3 years plan and if i cannot get a refund now since the time has passed.
Excellent support
By: Haider
5.0/5.0
2023-05-25 14:05:33
I had an issue in setting up my addon domains. Hostmonster support guided me at every step. I have migrated my 6 websites on it and all of them are running fine. Pretty cost-effective solution for me. The only drawback is to manager everything from a since control panel instead of having different control panels for every website but I can live with that. Excellent support from hostmonster, 5 stars from me in return :)
Terrible experience
By: Karen Johnson
1.0/5.0
2023-05-05 06:05:13
I signed up for HostMonster which was a nightmare. My website took a long time to load and their customer service blamed me for this. My emails often went to spam, I had to tell my clients to keep checking their spam folder. glad i left them! Karen Johnson.
Email outlook settings for SSL
By: Walter
4.0/5.0
2023-04-20 16:04:13
My domains email address was hacked and used for spamming by spammers. I changed it multiple times but every time my email password was stolen. It was not an issue of Hostmonster though as i was using non ssl connection. I choose SSL based connection in my outlook settings and now my email is not hacked anymore so I recommend everyone to use SSL only for email connections in your outlook. Here is the settings I use:
Incoming and outgoing server: mail.mydomain.com
Port:I use 995 on POP3 but if you use IMAP then you will need to use 993
Outgoing SMTP Port: 465
I hope it helps someone
Hostmonster is very good hosting, I like it and it certainly is better than most shared hosts. It gets slow at times though but not a big deal for me.
Only 3 years with first time signup price is worth it
By: Sheron
4.0/5.0
2023-04-07 19:04:10
I have used hostmonster for 3 years and now when the renew time arrived, i was shocked to see the renewal price therefore i didnt renew. instead i took the backup of all my websites, create a new account with 3 years plan and restored the websites on the new account. I saved a lot by doing just a little effort, it only took me a day or so to do all this. My emails were lost though but i dont care as i didnt need them that badly.
Free Domain Issue
By: Ijaz Ahmad
3.0/5.0
2023-04-05 20:04:03
A piece of advice from me, Do not invest any time or money on the free domain that you get with hostmoster hosting. Its not yours, you will realize this once you try to transfer it to another registrar. The free domain is just a trick to keep their clients, as soon as you decide to go somewhere, you will see their real face. The domain just cost $10 or so, why save so small money if you really want to invest in a website?
As far as the web hosting part is concerned, Hostmonster is not bad but like all other web hosts, they are there to earn money from you in every possible way. I hope you get my point.
Upload file limit
By: M.Tariq Javeed
3.0/5.0
2023-04-01 18:04:39
I have installed a php based file upload script. It upload files but as soon as file size crossed over 100mb,it start to fail. I contacted hostmonster support to resolve this issue but they are not helping. It seems that the error is caused by low RAM which can cap file upload size.
Everything else works fine though.
I love the Cpanel based interface
By: Emma Liam
5.0/5.0
2023-03-17 04:03:49
Hostmonster is one of those few web hosts who still use Cpanel-based hosting control panels. many hosting providers are dropping Cpanel for their own control panels but they dont realize that less technical people like me actually prefer things left the old way. I dont want to waste my time learning a new hosting control panel that basically does the same things Cpanel can do better.
So if you love Cpanel and want to buy hosting from a reliable web host then Hostmoster is there for you. Go ahead and give it a try, you wont regret. Also may be you should look into the 3 years prices for hosting packages to save maximum.
So many fake good reviews on Trustpilot and Sitejabber
By: Memona Ali
2.0/5.0
2023-02-24 14:02:40
Hostmonster is a slow web hosting. Dont fall for good reviews on Trustpilot, most of them are probably fake. I posted a review on Trustpilot but it was deleted.
Hostmonster kept throttling my websites to the point where they barely load. Sometimes they started to timeout. Never going to recommend them to anybody.
Pricing Should be Lower a Bit
By: Jessica
4.0/5.0
2023-02-18 13:02:19
I wanted to buy Hostmonster hosting but its price is $6.95 per month for shared hosting which lets me add multiple websites. On top of that, even this price is available if I pay for 3 years at once. I can understand that the recent inflation after COVID can affect the pricing but not that much. I feel this price is unjustified and Hostmonster should lower their prices otherwise they will keep losing their clients. I am now going for Hostinger just because it is more comfortable on my pocket and if they do the job, i will stick with them.
GoDaddy VS Hostmonster
By: Sh. Umar
5.0/5.0
2023-02-10 11:02:42
GoDaddy was my very first hosting provider. I stayed with them for quite a while before they became too expensive when compared to most of the competitors. Then I did my research and went with Hostmonster. I would say I am happy with my decision and saved around half of what I used to spend with GoDaddy. I find website loading speed to be quite similar with the same cost. In my opinion, Hostmonster is much better than Hostmonster.
Took photos of my ID before activation
By: Thomas simon
3.0/5.0
2023-02-04 14:02:04
My web hosting account was not activated till i sent hostmonster staff my ID photos. I feel they did so due to my country or race which makes them racists. But after activation my web hosting is working till now.
Host monster should lower the prices
By: Maria Dar
3.0/5.0
2023-01-30 16:01:36
I am not going to renew my hosting unless host monster lowers their web hosting prices. The used to give major discounts in past but now they have become greedy. Not sure I can afford them for too long.
Facing CPU throttling issue
By: Dilshand
3.0/5.0
2023-01-20 17:01:53
My websites get slow whenever they receive a bit traffic. I feel that search engines are penalising my websites due to hostmonster cpu throttling. I am now waiting for my web hosting package expiry to switch to Hostinger.
First hosting i bought
By: Oliver
4.0/5.0
2022-12-22 19:12:23
Hostmonster was the first web hosting i ever bought. Apart from the first card verification, everything else was good. I got free SSL certificates for my websites with autorenewal and thw websites were loading pretty fine. Though Hostmonster is not the fastest host out there yet still it is worth the price i paid. They are definitely legitimate and reliable.
Direct link to Hostmonster Webmail
By: Sajid Randhawa
4.0/5.0
2022-11-19 16:11:18
Due to some strange reason, I cannot access my webmail using my own domain name. Hostmonster support team says this issue has something to do with my domain name records. I am not very technical so i find out the universal link to Hostmonster webmail which is https://login.hostmonster.com/hosting/webmail
I hope it helps someone as I can access my webmail using this link
Hostmonster phone number for quick support
By: Daniel R.
4.0/5.0
2022-11-14 14:11:14
Hostmonster is a very good web hosting but their support response is sometimes slow due to the enormous client base. Most of the time your support requests are not that urgent so a regular ticket system will suffice. However, if you need a fast response then you should try their phone number +1 866-573-4678.
If you are not in the United States then you should try +1 801-494-8462. All of my websites went down once due to the server going down so I had to contact them on their phone line which resulted in a rapid response and a backup of my websites was loaded on a new server for me very quickly.
Hostmonster Deducted $15.99 when cancelling
By: Jenifer
2.0/5.0
2022-11-03 05:11:51
Hostmonster mentioned a 30 day’s cancellation policy with full refund but they deducted $15.99 from my amount. When I contacted them regarding the deduction, blamed a free domain that I entered when setting up then hosting package. I never needed that domain and just entered a domain name because I had no other option. I didn’t want to transfer any of my domains to hostmonster. Even if they deducted for domain name, that too only costs around 10 bucks NOT 16. I am Not happy with what they did to me
Website down for the third time
By: Willliam
3.0/5.0
2022-11-01 03:11:31
I am using a shared hosting plan on hostmonster that allows to add multiple add on domains. All the websites I hosted in this package got down together 3 times I last month. I was hoping to save a few bucks by using hostmonster but it looks like all my savings turned into losses within this month as I lost almost a full day of my Adsense earnings. After this episode of downtime, I have moved to liquidweb and everything goes fine for now. There is only one drawback which is now I have to manually install ssl certificates but still it is better than having all the websites going down.
CPU throttling Issue
By: Isac smith
3.0/5.0
2022-10-27 15:10:13
My websites get very slow during traffic hours. Sometimes they keep loading and page timeout occurs. I contacted host monster support and they said that CPU throttling is automatic and not in their control. I believe the server they put me on is already overburdened, so my websites get very slow. Despite of my demand to change my server, they took no action.
Free ssl and affordable web hosting
By: Dean Donald
5.0/5.0
2022-10-24 15:10:42
Hostmonster is an all-in-one type package. It was my first web hosting ever and apart from a bit of CPU throttling, I didn't face any other issues. My hostmonster account was able to accommodate my WordPress blog which had 30K+ monthly visitors. For shared web hosting, this is something outstanding. However, later i had to upgrade to VPS and then a dedicated server which was unavoidable. That is because after a certain traffic threshold, the CPU throttling will kick so hard that you will need to switch but that should not be an an issue for new webmasters. If you are planning to buy your first web hosting then hostmonster should be on your list of considerations.
HostMonster deleted my important data
By: S. vicky
1.0/5.0
2021-10-04 04:10:11
What has happened to me should not happened to anyone else so i am reporting it here in the hope to make most people aware. I have a horrible experience with hostmonster.
Despite of all the down times and email issues my laziness kept me with the hostmonster, wish i took an action earlier. Well i had many sites hosted with them, some of them were mine, others where for my clients as i am a freelancer.
Guess what, one day they decided to change the location of my server without any advance warning, infact they didnt even tell me after doing the migration. I just became aware because non of my sites were loading, all were saying account suspended.
After several hours with their customer support i came to know that it was due to server migration and they were able to reupload my sites one day later. That was it though, the worst part is yet to come,
when i checked my sites, all of them were at a previous back up state which was old and some of my work was also lost. Even emails were missing. The hostMONSTER has eaten all my data.
That was the last nail in the coffin and I left them. I was so disappointed in them that i didn't even use the remaining time of the hosting i already paid for.
Nothing
Everything
Stay away from them if you dont want to lose data. If you are already with them, keep regular backups of your websites and migrate before you meet the same situation i met earlier.
Must Read Before Buying HostMonster!
By: Muhammad Naeem
3.0/5.0
2021-10-04 04:10:29
HostMonster is definitely not a scam because I have used their shared hosting for 6 years in total by buying two 3 years hosting plans with them and then I had to left them due to several reasons I will mention in my review below. The reason why I bought their hosting for 3 years both times is because that is they only way to get their hosting in the cheapest slab. This is probably their marketing trick to keep clients with them which was handy as they were able to keep me with them for 6 years however keeping a client with marketing tricks is one thing but true way to keep a client is by giving quality services which they lack a bit.
What is the worst nightmare of a webmaster? Let me guess, it is the Site down time! That too without an advance notice! I had my sites down for quite a long time without any notice, in fact I wouldn’t have noticed if I haven’t setup my own scripts to check my sites for down times.
The second biggest issue with them was all the emails of my websites were going straight to spam folders of the receivers which was not only a communication problem but it was also causing a bad repute for my domains. So, you better not use hostmonster for hosting your main company website as you don’t want to see all your important emails going to spam folders instead of inboxes. A solution can be to use a third-party email server for this problem. But a collective cost of email server and hostmonster will easily cross the cost of buying a single good hosting in some cases unless you already have an email server of yourself.
Third issue was the CPU throttling, there was a time when website speed was not that important but that is no longer the case now. A delayed server response adversely impacts your website SEO and also affects your websites overall browsing experience. For your information, when a web crawler from search engines like Google or Bing reaches your website, it tries to crawl many pages at once which becomes difficult or even impossible in some cases due to automatic CPU throttling implemented by hosts like HostMonster.
Forth problem which didn’t happen to me as I didn’t put my traffic bearing sites on hostmonster but my other friend did report me that HostMonster suspended their webhosting accounts after reaching around 3500 to 4000 visitors per day. I can understand what could we expect from a shared hosting but still 3.5K to 4K visitors per day are too low. So, think twice before putting a traffic bearing website on HostMonster servers.
HostMonster is probably good for keeping such low traffic websites which don’t mind being down once in a while and need no reliable email support.
They are not a scam which is a good thing, also they are a bit cheap.
Unplanned and Uninformed Down times! Emails going straight to spam and CPU throttling.
If you want to buy their hosting, keep in mind that the current price they show (60% or whatever you see) is just for your first purchase, when you renew your hosting, they will charge you 100% of their price so may be its wise to take a backup of your websites a couple months before end of your hosting package and also remove your credit card number right after buying their hosting plan if you don’t want your card to be automatically charged for renewal.
Oh and one more thing, if you pay with a credit card first time, they may ask for its pics from both sides so keep that in mind before buying. That happened to me both times I bought their hosting.